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At your Service

Tikva Suver

You probably don’t think about us much. We’re the people at the other end of the phone or behind the counter. We give information, ring up your purchases, and try to provide you with the services you need. Our work is often monotonous, yet we persevere because each customer deserves our attention. At times, a client provides a unique perspective that livens up our jobs and our lives. Here are several of those stories, straight from the security cameras, plus the human documentation.

Tuesday, April 12, 2016

Cameras begin to roll: Two men, each pushing an overflowing shopping cart, wait impatiently in the long lines for the cashier. Obviously bored and impatient, one turned to the other. Adina’s account: Though they were towards the back of the line, their voices carried. “Let’s make this a bit more interesting.” said one. “I challenge you to estimate the total cost of the items in both our carts. I’ll guess too, and the loser will pay for the other’s groceries.” A heated halachic discussion then ensued if the wager was permitted. Finally they decided that loser would buy the winner a box of expensive chocolate. The agreement was made, and the two carefully studied the contents of the carts with brows furrowed, casually digging through the items in order to make their best guess. The other customers didn’t want to miss out on the action. All those waiting on the adjacent lines — including those who had already checked out — eagerly followed the proceedings, calling out guesses and ideas as the tension mounted.         I was curious myself. I had a pretty good idea of prices — after all, I did this all day long — but I wondered which man would prove to be the better guesser. A crowd gathered as I rang up their purchases. “I say between 500-550,” the first one guessed. His friend seemed to be more practical. “Not less than 700,” he said with an air of experience. 

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